You may return any item within 7 days of delivery for a full refund. We will refund the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Please notify us in advance of any return. Simply pack the item securely and ship it back to our warehouse at the following address:
1237 S. Victoria Avenue, Unit 136
Oxnard, CA 93035
Please include all applicable information including a list of what you are returning, your name, address and the original order number. This will ensure your refund is quickly taken care of.
Shells can be very fragile and as such can break in transit from time to time. If you receive any damaged item(s) for which you are requesting replacement, you must email us a photo of the item in question and we will negotiate whether a refund or replacement is best for you. Damaged items and packaging need to be held for two weeks for possible return or inspection by the parcel service.
Shipping is weight based and will be calculated in your cart. We ship using USPS and UPS ground service. If you need an order expedited please email us beforehand so that we can accomodate your request.
International Orders: We welcome orders from outside the United States. These requests require that a guest submits a list of items (which can be cut & pasted from the shopping cart), and both email and mailing addresses via an email to us for quotation. In general, international shipping charges can be expensive for very small orders or heavy items relative to the actual product cost. Normal transit time via USPS is 10-15 business days from order placement.