You may return any item within 30 days of delivery for a full refund. We will refund the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You do not need authorization to return any item. Simply pack the item securely and ship it back to our warehouse at the following address:
668 Flinn Ave. #26
Moorpark, CA 93021
Please include all applicable information including a list of what you are returning, your name, address and an order number if possible. This will ensure your refund is quickly taken care of.
Shells can be very fragile and as such can break in transit from time to time. If you receive any damaged item(s) for which you are requesting replacement, you must email us a photo of the item in question and we will negotiate whether a refund or replacement is best for you.
Shipping is weight based and will be calculated in your cart. We only ship using USPS First Class Mail and Priority Mail. If you need an order expedited please email us beforehand so that we can accomodate your request.
We are happy to ship on your UPS or FedEx Account if you email us beforehand.
Our cart only currently supports shipments to the United States however we can ship virtually anywhere in the world - you will need to email us with your wish list and we will reply with a shipping quote for your country.